Shipping policy

🚚 Shipping Policy – Smart Paw™

Last updated: November 2025

Thank you for shopping at Smart Paw™!
We work with trusted international suppliers to bring you the best products at the best prices.

We ship worldwide, including:

After placing your order, our team processes and verifies it.

Processing time: 1–3 business days

Orders placed on weekends or holidays are processed on the next business day.

Since our products are shipped directly from our international suppliers, shipping times may vary.

Estimated delivery time:

During peak seasons (Black Friday, holidays), delays of a few days may occur.

Once your order is shipped, you will receive a tracking number by email.
Tracking updates might take 2–5 days to appear in the system.

Please double-check your shipping address.
Smart Paw™ is not responsible for lost packages due to incorrect address information.

If you entered the wrong address, contact us within 2 hours of placing your order:
📧 knopa2025@gmail.com

If your package does not arrive within 45 business days, you are eligible for:

Most orders arrive without extra fees.
However, if customs charges occur, the buyer is responsible for any import taxes.

For any shipping-related questions, contact us at:

knopa2025@gmail.com

We’re here to help!